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Industries · Professional services and SMEs

Managed IT for professional services and growing companies.

Law and accounting firms, consultancies, agencies, engineering offices, practices, associations — and any company of ten to a few hundred people that needs IT to simply work: securely, with someone accountable, and without hiring a department.

ClientsFirms and companies of 10–300 people
Typical scopeManaged IT, security and backups first; cloud, software and AI as needed
PrioritiesConfidentiality, availability, predictable cost
FormatMonthly retainer per user

Microsoft 365 or Google Workspace

Mail, documents, video calls and shared files for everyone.

Sector software

Practice management, accounting, CAD, CRM or case management — often from specialised vendors with their own rules.

Files and documents

File shares or document management with confidentiality requirements and retention periods.

Devices and remote work

Laptops and phones in the office, at home and at clients.

Telephony

Cloud telephony or Teams calling, integrated with the rest.

Client-facing

Website, client portal, secure file exchange, intake forms.

Managed IT

  • Service desk, accounts, devices, licences and vendor coordination (see Managed IT)

Security and confidentiality

  • MFA, encryption, e-mail security, data-loss prevention
  • Secure client file exchange instead of e-mail attachments
  • Access limited to what each role needs, and logged

Backups and recovery

  • Mailboxes, files and sector systems backed up and restore-tested
  • A recovery plan the partners have seen

Cloud

  • File servers and sector software moved to managed cloud where vendors allow
  • EU hosting with documented data location

Software

  • Client portals, intake forms, automations and integrations with sector software

AI

  • Drafting and summarising documents, transcription, e-mail triage — under your review and your confidentiality rules (see AI for business)
  1. Inventory weeks 1–2

    Accounts, devices, licences, sector systems, contracts and access rights recorded.

  2. Stabilise weeks 2–4

    MFA, backups verified, devices updated and encrypted, unused accounts removed, e-mail protection.

  3. Standardise weeks 4–6

    Device policies, joiner and leaver checklists, a service-desk address, documentation handed over.

  4. Operate monthly

    Service desk, monitoring, patching and a monthly report; a quarterly planning call.

Confidentiality and professional secrecy?

We work under confidentiality and processor agreements. Access is role-based, logged and limited to what support requires; hosting is in the EU with documented data location.

Our sector-software vendor is difficult.

We coordinate vendors on your behalf and hold them to their support obligations. Most issues are at the boundary between their product and your environment — which is where we work.

We are growing fast.

The retainer scales per user; new staff are onboarded within one business day of notice, with devices, accounts and access ready on their first morning.

Tell us how many people you are and which sector software you use.

We reply within one business day with a scope and a monthly price per user.